Welcome to Auna Collection, your full-service partner for villa rentals.
At Auna Collection, we understand that the essence of villa living lies in the little details. That's why we are committed to providing your customers with unparalleled 5-star service, ensuring their stay is nothing short of extraordinary. Whether your clients are seeking a luxurious retreat or a cozy hideaway, we excel in crating unforgettable experiences. Here’s why partnering with us is your key to success:
Unparalleled Selection
Every villa in our collection has been meticulously inspected and approved by our dedicated specialists. We guarantee that your customers will receive precisely what they've paid for.
Seamless Concierge Services
Our concierge team is here to add the extra touch of luxury to your clients’ experience. They are experts in booking a vast range of bespoke concierge services and will ensure highest standards and discretion at all times.
Support
At Auna Collection, we prioritize you just as much as your clients. Our team is available to assist you 24/7, ensuring that you receive the personalized support and any questions answered at any time.
Best Price Guarantee
We guarantee the best prices and accurate availability for every villa.
Who takes care of pre-arrival arrangements?
From organizing day trips to pre-stocking the fridge, arranging babysitters, butler or villa staff, our team will fulfill every request. Whether it's securing restaurant bookings or providing essential amenities, we ensure that no detail is overlooked. The extent of pre-arrival arrangements may vary depending on the specific villa your client has booked. For a comprehensive list of villa inclusions, please refer to the individual villa profile or reach out to us via phone call or e-mail.
Can I Place a Villa on option for my Customer?
Absolutely, all you need to do is provide us with your customer’s name, desired villa and dates and we will reserve the villa for a certain amount of hours (each request is treated individually).
What happens if my customer cancels?
If your customer cancels their booking please reach out at your earliest convenience to [email protected] or the Villa Specialist you have booked the property with.
Can my customer pay Auna Collection directly?
Yes. We can invoice your customer the gross rate (not mentioning commission) and request payment directly. We shall pay your commission via bank transfer after we received the payment from your customer.
How do I pay?
If your customer pays you directly we will invoice your company the net rate (deducting commission) and request payment by bank transfer.
Why Partner with Us?
Partnering with Auna Collection means gaining access to a handpicked selection of meticulously inspected villas. We only accept properties that meet our stringent standards, guaranteeing that your customers receive exactly what they pay for – every time. Upon joining us, you gain access to some of the Croatia’s most breathtaking villas.
Commission Structure
Earn commissions on all villa bookings. Reach out to our team to learn more about our transparent commission structure tailored to your needs.
How to Get Started
Finding the perfect villa for your customers is easy. Simply send us an inquiry for any individual villa your client prefers, or send us an email with client preferences, and our Villa Specialists will assist you in finding the ideal match. When reaching out, kindly specify that you are a travel agent. Once you've found the perfect fit, we'll handle the booking process swiftly and efficiently.
Additional Benefits
Enjoy peace of mind knowing that our concierge team is available 7 days a week to cater to your customers' needs. Whether it's arranging pre-arrival details or fulfilling special requests during their stay, we're here to ensure their holiday experience exceeds expectations.
